Privacy Policy

1. Information We Collect

To provide you with the freshest farm products, we collect essential information during your visit and checkout process. This includes your name, email address, delivery address, and order history.

Please note: As a strict company policy, we do not collect, request, or store customer phone numbers. All communication is securely handled via email.

2. Order Processing & Delivery

Your physical address (such as your residence in Dhaka) is shared exclusively with our trusted delivery personnel to ensure your fruits and vegetables arrive promptly and in perfect condition. We map delivery routes securely and do not share your exact coordinates with external marketing agencies.

3. Digital Communication

Because we operate without phone support, your email address is our primary method of ensuring order accuracy. We use your email to send order confirmations, digital receipts, delivery updates, and responses to your inquiries submitted through our contact forms.

4. Cookies and Web Tracking

Our website utilizes standard essential cookies to maintain your shopping cart session, remember your language preferences, and ensure the website loads quickly. We do not use intrusive third-party advertising trackers. You can manage your cookie preferences directly through your browser settings.

5. Data Security

We implement robust organizational and technical measures to protect your personal data against unauthorized access, loss, or alteration. All transaction data is encrypted securely, and our internal databases are strictly monitored.

6. Your Privacy Rights

Under applicable digital privacy guidelines, you hold the right to request access to the personal data we hold about you. You may also request corrections to inaccurate information or ask for the deletion of your account and associated order history.